Six Sigma is used by small companies and large companies all over the world to improve their failing processes and make the operation oriented and transparent.
For example, Amazon, Wipro, Motorola, Honeywell, Microsoft, General Electric, and more reputed company implemented the Six Sigma methodologies. And we can see the impact in those company and how they are dealing with customers.
Have you ever wondered how amazon became world’s largest e-commerce company? Ever since beginning as an online bookstore to make digital book (Kindle e-reader) for customers. They implemented Six Sigma methodologies.
Below are some examples of companies who implemented the Six Sigma methodologies and became a leading player in the market:
How Amazon has implemented Six Sigma in their operations
To become the largest e-commerce giant, amazon set about hiring the best and talented people from top business school across the world. And they took things one step further by training their employee as a Six Sigma Black Belt.
Using Six Sigma methodologies, now they are able to reduce variation of business, by actively seeking it out using DMAIC and DMADV methods.
Amazon reduced waste through cutting costs, eliminating non-value-added processes, and developing a Kaizen-based corporate culture.
As a consequence, the company was transformed into one with better inventory management, higher productivity, and improved value stream control.
How Wipro has implemented Six Sigma Black Belt Certification to improve their customer satisfaction
Wipro, this Indian based company had to face customer satisfaction issues in other words their customer service was less than satisfactory.
With implementation of Six Sigma methodologies they got better in providing services. Over time, the approaches were utilized to counter threats and improve the client experience.
Now Wipro is an Indian Multinational corporation that provides information technology, consulting and business process services. Organically they became an industry leading company.
How Motorola has implemented Six Sigma to improve their product quality
Motorola is the first company who implemented Six Sigma methodologies to improve their product quality and services. Two employee of Motorola (Mike Harry and Bill Smith) invented Six Sigma concept to improve the manufacturing quality.
Thus, favorable outcomes resulted in improved company-wide performance and long-term incorporation. Now Motorola is a leading manufacturing company in mobile device and IT industry.
The Importance of Metrics and Data
Six Sigma is more than simply a quality-improvement approach for businesses. Beyond its well-known applications, most people are unaware of the subtleties and complexity of Six Sigma. Those who are unfamiliar with Six Sigma may mistake it for a straightforward improvement method. However, they frequently fail to consider how it benefits firms or what it need to work. In reality, data is at the heart of Six Sigma’s success.
You simply cannot make judgments without sufficient facts to support and defend them. The six standard deviations that practitioners employ to keep problems in control give Six Sigma its data-driven character. Data, like Six Sigma, is at the heart of Amazon’s operations.
How to upgrade Business
When it comes to implementing the Six Sigma framework into your company, it’s a strategic decision that only you can make. Nonetheless, the demonstrated impact that this strategy has had on retailers such as Amazon makes a strong case. After all, staying on top of what your rivals are doing is one of the greatest ways to help your business develop, and Amazon’s continued domination of e-commerce surely merits a closer look.
If Six Sigma can assist that firm in becoming the industry leader it is today, there are bound to be some critical lessons you can apply to your own operations.
The flexibility of Six Sigma methodologies is one of its most appealing features. The enhanced efficiency and effectiveness may be seen in the success tales of industrial giants that have successfully implemented Six Sigma. By bringing qualified individuals or the Six Sigma infrastructure to your business, you may add to the real-life Six Sigma instances.
Enterprises generally split their personnel into several Six Sigma training program, such as Yellow Belt Six Sigma Certification, Green Belt Six Sigma Certification, Black Belt Six Sigma Certification, and Master Black Belt Six Sigma Certification which are based on their organizational hierarchy.